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Terms and Conditions

By placing an order with navitas crystals you are agreeing to be bound by these terms and conditions.  These terms and conditions may be revised at any time and do not affect your statutory rights as a consumer.

Contract – No order will be deemed a contract of sale until goods are dispatched by navitas crystals.  Goods remain the property of navitas crystals until fully paid for.   Orders will not be dispatched until payment is received in full.  navitas crystals reserves the right to refuse any orders and not supply goods if it is reasonable to do so.

Prices – Prices payable will be those in force and shown on the website at the time of the order.  Prices shown for each product exclude delivery charges.  Delivery charges will be calculated in the basket or at the checkout.

Returns and Refunds - Orders may be cancelled prior to dispatch of the goods by using the contact form.  A full refund will be provided once goods are returned in their original condition.

If an order is damaged on receipt then notification should be provided to us within 24 hours of receipt by using our contact form.   If a product is damaged on receipt or defective then a full refund will be provided.   In the case of damaged or defective products the customer will not be responsible for the postage costs of returning the item.

Goods may be returned for any other reason provided that a notice of cancellation is received using our contact form within 7 working days of receipt of the order.  Returns paperwork will then be provided to the customer to be returned with the order. The goods must be returned unused, in the original packaging and in the same condition as received.  A full refund will then be provided.  In this situation the customer will be responsible for the postage costs of returning the item.

Electronic Communication
– When customers order from us, subscribe to our newsletter or send electronic communication they are agreeing to receive electronic communication from us.

Availability of website
– navitas crystals endeavour to ensure this website is available for 24 hours a day, 365 days per year.  However, navitas crystals cannot be held liable for unavailability of the website for any reason.

Copyright – All the pictures and information provided on this website are the sole property of navitas crystals and may not be used or copied in part or full without written permission from navitas crystals.

Privacy Policy – navitas crystals conform to the requirements of the Data Protection Act 1998 and all the information provided by customers will be treated in accordance with this legislation.

Only sufficient information will be collected to allow us to process customer orders.   We will not contact customers for any other reason than processing orders, answering any queries or sending newsletters which customers have subscribed to.

Information provided by our customers will not be passed to any third parties.

Stock descriptions and measurements – navitas crystals makes every effort to ensure the accuracy of the descriptions and photographs of products on this website.  Some products may differ slightly from the photographs shown on the website.

Photographs are intended to give as accurate a representation as possible but are subject to photographic limitations.   All sizes, measurements and weights are approximate and are given for information purposes and to enable delivery calculation.

Disclaimer - All the information provided by navitas crystals is provided in good faith and for information purposes only.  This information is gathered from published references and our own experiences.

This website should not be used as a means of diagnosing or treating any illness.  Crystal healing and other holistic therapies are always intended to be complementary to and not a substitute for medical treatment.

If customers are concerned about any aspect of their health then they should consult their doctor or other qualified health practitioner.

No guarantee is made towards the validity or effectiveness of the healing properties given in respect of the crystals and the use of such is at the customer’s own risk.

Legal Liability
– Any liability of navitas crystals shall not exceed the original value of the price charged for the goods. Customers should read carefully any instructions or user manuals supplied with products purchased.  Customers should use all products safely and in accordance with manufacturer’s guidelines.

navitas crystals cannot accept any liability for injury or negative consequence of using any products sold by navitas crystals.  The use of such products is at the customer’s own risk.

navitas crystals is based in England and therefore governed under English law.  Any dispute shall be governed by and in accordance with English law.  English courts shall have jurisdiction over any such disputes.

Links to External Websites – navitas crystals may from time to time provide links to other websites.

navitas crystals are not able to continually review these websites and therefore not able to endorse them.  navitas crystals takes no responsibility for the contents of these websites.  Links provided are for customer’s information and convenience only.